Terms governing use of this site
These Terms of Use govern your access to and use of the SustaTrace website and documentation site operated by Mersolution Teknoloji Ltd. Şti.
By accessing or using this website, you are subject to these terms. If you do not agree with them, please do not use the website.
What this site is
This website is operated by Mersolution Teknoloji Ltd. Şti. ("Mersolution", "we", "us") and provides product information, technical documentation, educational materials, and related resources concerning SustaTrace.
SustaTrace is an enterprise supply-chain traceability and product passport platform designed to support the recording, organization, tracking, and presentation of batch, lot, shipment, origin, handling, and related supply-chain information.
This website is a marketing, informational, and documentation surface. It is not itself the SustaTrace SaaS application.
Access to and use of the SustaTrace SaaS application, including customer accounts, subscriptions, service levels, data processing, commercial terms, and other contractual conditions, may be governed by separate agreements and service terms.
Information concerning CX339, Micro Ledger, Green Chain, CX3Scan, and related technologies may also be provided through this website. Such technologies are software, data, and infrastructure components and may be subject to separate licences, documentation, and terms where applicable.
This website does not itself provide official regulatory filings, accredited conformity assessment, accredited verification, certification, or other official determinations on behalf of users.
Conditions of use
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Acceptable use
You agree to use this website lawfully and responsibly.
You must not:
- attempt to gain unauthorized access to the website, servers, APIs, databases, or supporting infrastructure;
- interfere with or disrupt the normal operation, availability, or security of the website;
- introduce malicious code, malware, or other harmful material;
- use automated requests, scraping, crawling, or similar methods in a manner that materially degrades the availability or performance of the website; or
- use the website for unlawful, fraudulent, abusive, or otherwise prohibited activities.
Nothing in these terms prohibits reasonable access to publicly available documentation for lawful development, research, testing, evaluation, or informational purposes.
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Intellectual property
The SustaTrace name and marks, together with text, graphics, documentation, designs, layouts, and other content created by Mersolution and published on this website, are owned by Mersolution Teknoloji Ltd. Şti. or used by Mersolution under applicable rights or licences, unless expressly stated otherwise.
Nothing in these Terms of Use transfers ownership of Mersolution's intellectual property to you.
You may access, read, reference, quote reasonable portions of, and link to publicly available documentation and website content for lawful informational, research, and development purposes, subject to applicable intellectual-property rights and licences.
Commercial republication, redistribution, modification, or creation of derivative materials from protected content requires the permission or licence required by applicable law or by the relevant rights holder.
Where a software component, library, documentation item, icon, font, or other resource is provided under a separate licence, that licence governs the relevant component to the extent of any conflict with these terms.
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Not advice; not an offer
Information published on this website is provided for general informational and technical purposes only.
Nothing on this website constitutes legal, financial, investment, tax, accounting, sustainability, compliance, or regulatory advice, nor does it constitute a recommendation, offer, invitation, or solicitation to buy, sell, transfer, or otherwise transact in any digital asset, financial instrument, security, or other financial product.
SustaTrace provides software-supported traceability, product-passport, evidence, and information-management functionality. It does not by itself create an official regulatory filing, certification, accredited verification, conformity assessment, or official compliance determination.
Please also see the Legal Notice, which forms part of the legal framework applicable to this website.
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Third-party links and services
This website may contain links to external websites, services, repositories, infrastructure, ecosystem products, and third-party resources.
Such external services may be operated independently of Mersolution and may be subject to separate terms of use, privacy policies, licences, security practices, and legal requirements.
Unless expressly stated otherwise, links to external resources do not constitute an endorsement, certification, verification, approval, or guarantee by Mersolution.
Mersolution is not responsible for the content, availability, security, accuracy, or practices of independent third-party services to the maximum extent permitted by applicable law.
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Software, documentation and user responsibility
The website, documentation, examples, schemas, software resources, technical materials, and other content may contain errors, omissions, bugs, vulnerabilities, limitations, or compatibility issues.
They are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law.
Where software or technical resources are made available for download or use, you are responsible for determining whether they are suitable for your intended environment and use case.
You are responsible for reviewing, testing, validating, securing, and appropriately configuring any software, integration, data, record, product-passport entry, evidence package, workflow, or deployment that you create or operate using SustaTrace or related technologies.
This includes responsibility for independently verifying the accuracy, completeness, provenance, assumptions, and legal or regulatory applicability of information before relying on it for business, contractual, regulatory, reporting, supply-chain, or other material purposes.
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No warranty
To the maximum extent permitted by applicable law, Mersolution makes no express or implied warranty regarding the accuracy, completeness, reliability, availability, security, compatibility, fitness for a particular purpose, or uninterrupted operation of this website, its documentation, or related resources.
No information on this website should be interpreted as a guarantee that a particular traceability outcome, product-passport result, regulatory acceptance, certification, audit result, filing outcome, or business outcome will be achieved.
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Limitation of liability
To the maximum extent permitted by applicable law, Mersolution Teknoloji Ltd. Şti., its officers, employees, affiliates, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or other damages arising from or relating to your use of, inability to use, or reliance upon this website, its documentation, software resources, or third-party services linked from the website.
This includes, where legally permitted, losses relating to business interruption, loss of profits, loss of data, loss of opportunity, or reliance on inaccurate or incomplete information.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
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Changes to the website and these terms
Mersolution may modify, update, suspend, restrict, or discontinue any part of this website or its content at any time.
We may also update these Terms of Use from time to time to reflect changes to the website, services, technologies, or applicable legal requirements.
The updated version will be published on this website and will apply to future use of the website, subject to applicable law.
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Governing law and jurisdiction
These Terms of Use are governed by the laws of the Republic of Türkiye, without prejudice to any mandatory consumer-protection, data-protection, or other rights that may apply under applicable law.
Subject to such mandatory rights, disputes arising from or relating to these terms shall be submitted to the competent courts and enforcement offices of Muğla, Türkiye.
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Severability
If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.